ajestIQ

Legal

Terms of Service

Effective August 15, 2026

These terms govern Amazon negative review removal services provided by MajestIQ LLC. By enrolling, the client confirms authority to act for the submitted brand and accepts these terms.

Scope and Eligibility

The service is currently limited to the Amazon US marketplace. Enrollment requires at least 300 written one-, two-, or three-star reviews across the submitted ASIN population. Star-only ratings, positive reviews, and seller feedback do not count toward the minimum.

Evidence Standard

MajestIQ provides good-faith, evidence-based reporting of potential Amazon policy violations or coordinated abuse. We do not suppress legitimate negative opinion, manipulate ratings, pay reviewers to change truthful reviews, or present unsupported accusations as fact. Ambiguous network findings may be labeled not proven.

Amazon Controls Every Decision

Amazon makes the final decision on every report. MajestIQ does not control Amazon, guarantee removal, guarantee timing, or guarantee any change in rating, sales, search position, or account status.

Pricing and Billing

The standard fee is $200 for each confirmed removal. There is no setup fee, automatic charge, minimum monthly fee, or fixed term. MajestIQ issues invoices weekly for confirmed removals. If the client ends the engagement, a final invoice is issued after the 7-day confirmation period. Payment terms appear on each invoice.

Client Responsibilities

  • Provide accurate ASINs, merchant identifiers, authorization, and case information.
  • Maintain the authority needed for Seller Central or SP-API access.
  • Do not direct MajestIQ to target authentic customer experiences or conceal material facts.
  • Notify MajestIQ of access changes, ownership disputes, or conflicting submissions.

Authorization and Data

The client authorizes MajestIQ to analyze submitted review populations and file evidence-based reports within the agreed scope. Seller Central authorization may be revoked. Data handling is described in the Privacy Policy.

Termination

Either party may stop the engagement at any time. Confirmed work completed before termination remains billable, including removals confirmed during the final confirmation period.

Limitation and Professional Advice

The service is operational support, not legal advice. To the maximum extent permitted by law, MajestIQ is not liable for Amazon decisions, platform changes, indirect damages, or business losses caused by matters outside MajestIQ's control.

Contact

Questions may be sent to support@majestiq.io.