ajestIQ
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Support

Frequently Asked Questions

Direct answers to the questions we hear most. If yours isn't here, get in touch.

What does MajestIQ do?

MajestIQ is a full-spectrum Amazon seller services agency. We operate across two groups: Account Protection (enforcement defense, compliance, reinstatement) and Brand and Strategy (brand identity, website design, strategic consulting). We help Amazon sellers protect revenue, resolve enforcement actions, and build more defensible operations.

Who is MajestIQ built for?

Serious Amazon operators. We work with private label brands, wholesale sellers, resellers, and manufacturers who are actively selling on Amazon and need either reactive support for enforcement issues or proactive infrastructure to prevent them. We are not a beginner course or a general e-commerce agency.

How is MajestIQ different from other Amazon reinstatement services?

Three things. First, we are a full-spectrum agency, not a single-service reinstatement shop. Account defense is one of 8 services we offer. Second, every engagement starts with original root-cause analysis. We do not use templates. Third, our team has direct operator experience running Amazon businesses. We have navigated the enforcement systems ourselves, not just studied them.

Do you guarantee reinstatement?

No. No one can guarantee an outcome that Amazon controls. What we guarantee is the quality of the work: original analysis, precise strategy, compliant documentation, and a submission built to the highest standard we can deliver. Our 92% first-submission success rate across 500+ reinstated accounts reflects that standard.

Is pricing fixed or custom?

Both, depending on the service. Most services have fixed, published pricing visible on their service pages. Account Health Management and a few consulting services are custom-priced based on the scope of the engagement. We publish pricing upfront because we believe sellers deserve to know what things cost before they talk to anyone.

How fast do engagements start?

Most engagements begin within 24 hours of payment. At-Risk Account Intervention begins the same day. We do not have a multi-week onboarding process. If your situation is urgent, we treat it that way.

Still Have Questions?

Reach out directly. We respond within 24 hours.