What the review says
- Off-topic complaints
- Restricted content
- Promotional material
Read off the page. Where most straightforward policy reports begin.
Negative Review Removal
The Reviews Hurting You Most Are the Ones That Look Legitimate.
Filed on its own, a review like that survives every case you open. Read against the reviewer accounts behind it, it often stops being one shopper’s opinion.
300+ existing written 1–3 star reviews across the products you select. No commitment to buy 300 removals. Pay only for confirmed removals.See how the minimum works →
Evidence Before Accusation
We file good-faith cases against policy violations and supported abuse patterns. Legitimate negative opinion is not targeted. Read our standard for review removal without review suppression.
Reading reviewer accounts
Review Requirement & Pricing
The 300 review minimum is simply the starting pool of negative reviews to work, not a commitment.
You do not commit to buying 300 removals.
What Your Selected Products Need
300 written 1–3 star reviews, combined.
Add up the reviews already on the products you select. The total can come from one product or several, including products across your brands.
Counting example · existing written 1–3 star reviews
Product A120existing reviews
Product B105existing reviews
Product C75existing reviews
300
Combined review minimum met.Each product does not need 300.
What You Pay
Pay only for confirmed removals.
$200per confirmed removal
Only confirmed, billable removals are invoiced. There is no minimum number of removals to purchase.
No retainer, setup fee, or monthly minimum.
Zero billable removals = $0 in removal fees.
The starting count does not predict results. Amazon decides which reviews are removed.
Counts toward the 300Written 1-, 2-, and 3-star product reviews on your selected products.
Does not countStar-only ratings, 4- and 5-star reviews, seller feedback, or reviews on products you have not selected.
We verify the count before the engagement starts.Amazon US marketplace.
Why This Exists
You Have Already Tried the Normal Way.
You opened a case. You quoted the rule. Somebody replied in under a minute and the review is still sitting on your page.
We have reviewed the content you reported and determined that it does not violate our guidelines.
The reply most sellers get, on most cases, most of the time.
We file conventional content cases when the review itself supplies the evidence. When the text survives that review, we look for a supported account pattern instead of repeating the same unsupported report.
That work is most of what we do, and it is how we know where it stops working. Once a review is written well enough to survive a read, the answer is different evidence entirely.
What the accounts did
- Reused accounts
- Overlapping public review history
- Clusters across unrelated brands
Only in the review network. None of it lives in the review, which is why filing case by case never reaches it.
Aletheia
Greek for Truth. Closer to Unconcealment.
Dragging into the open what was built to stay hidden. One review tells you almost nothing about who wrote it. The same account measured against the wider review network tells you what else it reviewed, whose listings it keeps landing on, and who it keeps arriving with.
12 outer accounts cleared · no overlap
The cluster
7 accounts moving together
Every lit connection is overlapping public review history between two reviewer accounts. Hover or tap an account, here or in the graph, to trace its correlations.
| Acct | Linked | Brands | Window |
|---|---|---|---|
| 01 | 6 | 3 | 9 days |
| 02 | 6 | 3 | 9 days |
| 03 | 5 | 2 | 7 days |
| 04 | 6 | 3 | 4 days |
| 05 | 4 | 2 | 9 days |
| 06 | 6 | 3 | 2 days |
| 07 | 5 | 3 | 6 days |
Linked: cluster accounts with overlapping review history · Brands: unrelated brands reviewed · Window: first arrival to last
7Accounts in Cluster19Overlapping-History Links3Unrelated BrandsFiledCase Status
Amazon holds signals we will never see. Our job is to assemble the part it cannot easily put together on its own, in a form its teams can act on: the accounts, the overlaps, the timing, and the connections back to whoever benefits. See how we separate content evidence from buyer-network evidence.
No ring, no removal.When the data does not support a network finding, we say not proven and file the conventional case instead. We do not accuse accounts we cannot evidence.
What Comes Down
36 Conditions We Build Cases Around.
Some are read off the review. 7 exist only in the account data behind it. None of them is a promise, because Amazon makes the final decision on every case it receives. Review what Amazon review removal actually covers.
- 01Late or slow delivery
- 02Carrier damage, crushed box
- 03Arrived leaking or opened
- 04Lost or never delivered
- 05Wrong item shipped
- 06Missing parts or incomplete order
- 07Seller never responded
- 08Refund or return experience
- 09Customer service complaints
- 10Price complaints or changes
- 11Compared to another retailer
- 12Out of stock or availability
- 13Written about a different product
- 14Posted before delivery
- 15Complaints about Amazon itself
Complaints about the order, the box, the seller, or Amazon itself. Not the product, so not a valid review.
- 16Profanity or obscene language
- 17Abusive or harassing content
- 18Threats against a person or business
- 19Advocating physical or financial harm
- 20Hate speech
- 21Sexually explicit material
- 22Phone numbers, emails, addresses
- 23Order or account details exposed
- 24Images breaking the same rules
Content Amazon bars outright, at any star rating.
- 25Links to external sites
- 26Promo codes or discount steering
- 27Directing buyers to another seller
- 28Content promoting a company or offer
- 29Steering to a competing brand
Reviews doing marketing work for someone, or steering buyers somewhere else.
- 30Reviews with no Verified Purchase
- 31Duplicates across your ASINs
- 32Templated phrasing across strangers
- 33Clusters timed together
- 34Accounts reused across brands
- 35Review patterns no real shopper produces
- 36Coordinated competitor campaigns
None of these appear in the review text. They surface in the review network, where Aletheia works.
29Read Off the Review7Only in the Review NetworkContent + GraphTwo Evidence TracksAmazonFinal Decision
What You Get Back
Six Things Change When a Review Comes Down.
Star rating is the one everyone counts, and it matters. It is not the only thing moving.
Rating arithmetic
A confirmed removal changes the review population Amazon uses for the displayed rating. The exact effect depends on the rating removed and the total review count.
Visible review mix
Policy-violating or abusive content no longer appears beside legitimate product experiences after Amazon confirms removal.
Case documentation
Each filing is tied to a stated condition and supporting evidence, creating a cleaner record than repeated unsupported reports.
Escalation clarity
Content evidence and behavioral evidence stay separate, so each report explains what can be seen and what the wider account pattern adds.
Policy control
Authentic product criticism is left alone. Work is limited to good-faith reports of content violations or supported abuse patterns.
Network context
When the data supports it, connected reviewer activity is documented as a pattern rather than reduced to isolated review text.
How the Engagement Works
A Clear Path From Scope to Confirmation.
Every case stays tied to evidence, Amazon policy, and a documented outcome. Unsupported accusations do not enter the workflow.
Scope
You identify the US marketplace products to include. We verify the written-review minimum before accepting the engagement.
Analyze
We review written content and map reviewer-account relationships through Aletheia. Unsupported conclusions are marked not proven.
File
We prepare evidence-based reports through the appropriate Amazon channels and track each submitted case.
Confirm
You are invoiced weekly only for removals Amazon confirms. Amazon controls every final decision.
Billing Terms
How Invoicing Works.
- Invoicing
- Weekly, for that week’s confirmed removals, paid by you through a secure link.
- Card on File
- None. Nothing is ever charged automatically, on any schedule.
- Contract Length
- No retainer, no term, no commitment. Tell us to stop and work ends that day.
- Final Invoice
- 7 days after you stop, covering cases already filed that Amazon confirms in the meantime.
- Marketplace
- US. Reviews from other marketplaces appearing on your US pages are in scope.
- Final Decision
- Amazon’s, on every case. We build and file the evidence.
Frequently Asked Questions
Common Questions
No. The products you select must already have at least 300 written one-, two-, and three-star reviews in total. You do not commit to buying 300 removals. You pay $200 per confirmed, billable removal. Zero billable removals means $0 in removal fees.
Get Started
Start Removing Negative Reviews.
Tell us your brand and which products matter. We handle the analysis, the case work, and the follow-up, and you pay only when Amazon confirms a removal. Amazon makes the final decision on every case.
300+ existing written 1–3 star reviews across your selected products · No minimum removal purchase · Amazon US marketplace